Privacy Policy

Effective Date: July 8, 2026

Information We Collect

We may collect the following types of information when you visit our website, request an estimate, schedule an appointment, submit photos, contact us, or communicate with us by phone, email, or text message.

Personal Information:

• Name
• Phone number
• Email address
• Mailing address
• Vehicle information
• Insurance claim information
• Accident details
• Photos and documents you submit

Automatically Collected Information: When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Referral source
• Website usage data
• Cookies and similar technologies

How We Use Your Information

We use your information to:

• Provide collision repair and related services
• Respond to inquiries and estimate requests
• Schedule inspections and appointments
• Communicate regarding repairs and claims
• Send appointment reminders and status updates
• Improve our website and customer experience
• Analyze marketing effectiveness
• Prevent fraud and protect our business
• Comply with legal obligations

SMS and Text Messaging

If you provide your phone number, you consent to receive text messages related to:

• Appointment confirmations
• Appointment reminders
• Estimate requests
• Repair status updates
• Customer service communications
• Review requests and follow-ups

Message frequency may vary. Standard message and data rates may apply.

You may opt out at any time by replying STOP to (661) 536-6653. For assistance, reply HELP.

Consent to receive text messages is not a condition of purchasing services.

Mobile information, including phone numbers and SMS consent, will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

Information Sharing

We do not sell your personal information. We may share information with trusted third parties only as necessary to provide services, including:

• Insurance companies
• Towing providers
• Technology service providers
• Payment processors
• Website hosting providers
• Legal or regulatory authorities when required by law

All third parties are expected to protect your information appropriately and use it only for the purposes for which it was provided.

Mobile phone numbers and SMS consent information are not shared with third parties or affiliates for marketing or promotional purposes.

Cookies and Analytics

Our website may use cookies, analytics tools, and tracking technologies to:

• Improve website functionality
• Measure advertising effectiveness
• Understand website traffic and visitor behavior
• Enhance user experience

You may disable cookies through your browser settings, although some website functionality may be affected.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method can be guaranteed to be 100% secure.

Data Retention

We retain personal information only as long as reasonably necessary to:

• Provide requested services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

California Privacy Rights

If you are a California resident, you may have certain rights under applicable California privacy laws, including the California Consumer Privacy Act (CCPA), as amended, including the right to:

• Know what personal information we collect
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of certain personal information
• Limit certain uses of personal information where applicable

To exercise these rights, please contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

By using our website and services, you acknowledge that you have read and understand this Privacy Policy.